TESTIMONIALS
“Jamie is passionate about “Five Star” customer service and her fervor and professionalism are delightfully contagious. She can organize a hospitality department from scratch, develop and implement effective policies and procedures, produce extraordinary training programs, supervise white glove staff and provide hands on service, all the while asking: “How may I further assist you?”
“What I found sets J. Cooperstein Hospitality Consulting apart is Jamie’s hands on knowledge of the hospitality industry. She’s worked in the trenches of high-end hotels and condominiums and understands the nuance that makes for gracious, professional service. And all of this is done with an elegant energy. I have Cooperstein on speed dial.”
“Jamie was such a pleasure to work with! The conference attendees left feeling empowered and energized to take what they learned back to their home teams. We couldn’t have asked for a better closer for our conference, I would highly recommend Jamie for any hospitality training program!”
I hired Jamie to speak with 30 members of our sales and operations team and within 90 minutes she challenged us to stretch our definition of what it means to provide fantastic service to our clients. Jamie’s workshop is a must if the future of your business relies upon repeat and referral business.
“I left energized and inspired because of the content Jamie delivered and the way she approaches hospitality.”
“Jamie Cooperstein exceeded our expectations when she presented her “Five Diamond” training to our Senior Center leadership and meal staff. The training was beneficial in very simple and attainable ways, and she kept the audience involved and engaged for the entire workshop.”
SEND ME A NOTE
Want to know more about what we do or need a custom solution? Let’s have a conversation!
J. COOPERSTEIN HOSPITALITY CONSULTING, LLC
(610) 529-3439
jamie@jcoopconsulting.com
© 2020. All rights reserved.