HOW HIGH IS YOUR TEAM REACHING?
In today’s world, consumers long for more than just a transaction. Customer experience is the key to brand loyalty and a sustainable business.
Inspire your employees to deliver premium customer service experiences.
About
J. Cooperstein Hospitality Consulting, LLC teaches organizations to effortlessly deliver Five Diamond customer service. By inspiring and educating front-line employees, we empower them to deliver premium customer service experiences on behalf of your business. Through Jamie’s unique experience as a concierge, she can help bridge gaps between executives and those “working in the trenches” for the benefit of your customers. Her relatable and authentic approach is sure to motivate your team.
WHAT OUR CLIENTS ARE SAYING
“a relatable ‘having done the job herself’ facilitator”
“Jamie understands the nuance that makes for gracious, professional service. And all of this is done with an elegant energy.”
“She won us and our hearts over”
“I have Cooperstein on speed dial.”
SEND ME A NOTE
Want to know more about what we do or need a custom solution? Let’s have a conversation!
J. COOPERSTEIN HOSPITALITY CONSULTING, LLC
(610) 529-3439
jamie@jcoopconsulting.com
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